Privacy Policy

Use of personal information

• For administrative and business purposes (particularly to contact you in response to correspondence via our website or otherwise).

• To improve our business and website, for advertising and analytical purposes, in connection with our legal rights and obligations and for certain additional purposes only with your explicit consent.

How we collect information

• Personal information (information enabling identification of an individual(s)) is only collected when provided to us. This includes via the website (www.leavenhalls.co.uk), directly via email, telephone, in writing or via social media and/or any other means which you provide personal information to us.

• When contacting us via the contact link on our website, you provide your email address and any other information you provide.

Disclosure of personal information to third parties

• Only to the extent necessary to run our business:

• Fulfill any contracts we enter into with you, where required by law or to enforce our legal rights.

• No personal information is sold to third parties.

Retention of personal information

• No longer than necessary, taking into account any legal obligations we have (e.g., to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g., your consent, performance of a contract with you or our legitimate interests as a business.

• Security of personal information:

• Information provided is retained on secure (password protected) I.T. equipment which is only accessible by employees of Leavenhalls Classic & Prestige.

Use of cookies

• See 'Cookie Policy'.

Your rights in relation to your personal information

• To access your personal information and to be informed about its use

• To correct your personal information - to have your personal information deleted

• To restrict the use of your personal information - to object to the use of your personal information

• To complain to a supervisory authority

• To withdraw your consent to the use of your personal information

• Only granting access to personal information where necessary

Use of personal information for enforcement of legal rights

• Enforcing our legal rights. This is necessary for our legitimate interest of protecting our business and enforcing our contractual and other legal rights.

• Indicating possible criminal acts or threats to public security to a competent authority. This is necessary for our legitimate interest of preventing crime, for compliance with a legal obligation to which we are subject, in the general public interest or for the legitimate interests of governmental bodies and competent authorities that prevent crime.

• In connection with any legal or potential legal dispute or proceedings. This is necessary for our legitimate interest of resolving disputes and making such disclosures as are required by law or which we consider, acting reasonably, are required by law.

• Complying with laws, regulations and other legal requirements. We may need to use and process your personal information in order to comply with legal obligations to which we are subject. For example, we may require your personal information pursuant to a statutory obligation to conduct anti-money-laundering checks or to disclose your information to a court following receipt of a court order or subpoena. We may also need your personal information to comply with ongoing legal obligations, such as tax laws and regulations to which we are subject (where you have placed an order for goods or services with us for example).

• The processing of your personal information to comply with legal obligations to which we are subject applies to legal obligations of other countries where they have been integrated into the legal framework of the United Kingdom, for example in the form of an international agreement which the United Kingdom has signed. Where the legal obligations of another country have not been so integrated, we will process your information to comply with such obligations where it is in our legitimate interest to do so.

Further information on your rights in relation to your personal data as an individual

• For further information about your rights in relation to your personal information, including certain limitations which apply to some of those rights, please visit the following pages on the ICO’s website: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulationgdpr/individual-rights/; and https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/

• You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation (GDPR), which is available here: https://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to personal information

• Where you request access to personal information, we are required by law to use all reasonable measures to verify your identity before doing so. Where we possess appropriate information about you on file, we will attempt to verify your identity using that information. If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your personal information. These steps are necessary to verify your identity in order to reduce the risk of identity fraud or identity theft by persons other than yourself asking for access to your personal information.